Dear customers
We are undoubtedly facing a concerning and uncertain time right now so I wanted to inform you about how this situation may affect your visits to us for appointments.
Currently, at the time of writing this post, we are open and operating business as usual. Whilst we do need to take precautions as a population, we should avoid panicking, especially if this situation is expected to last for months.
Hygiene around the facility
We have increased our efforts to maintain hygiene around the facility including frequent wiping of all surfaces with anti-bacterial sprays and wipes.
We have numerous anti-bacterial alcohol gels around the clinic for you to use as you like.
Social distancing
We are a small facility and so at any given time there are only a small number of people present which makes it easier for you to minimise contact with others.
We always do our best to minimise waiting time for your appointment which should also help reduce contact with others.
Inevitably if you are coming for an appointment you can expect to have some form of contact with your practitioner.
Cancellations
If you do feel unwell in any way during this time please do feel free to cancel your appointments until you feel better.
This will help to minimise the spread of unwated infections. We will not charge you for any cancellations but if it is possible please do give as much notice as you can.
Remote consultations
We have been advised that our insurance covers us for remote consultations and this is something that we can provide if you require it.
Due to the remote nature of the consultations it obviously means we cannot provide hands-on treatments, however we are still able to offer advice, exercise prescriptions, self care advice or anything else we would normally be able to provide that doesn’t involve hand-on techniques.
Our remote consultations can be done via Skype or telephone and they will be chargeable at our normal rate.
Do you have any other concerns?
If there is anything at all that you are concerned about over the coming weeks please feel free to send us an email or give us a call. We are always happy to help in any way we can.
Stay healthy,
Ashley
